Effective Date: March 24, 2025
Welcome to https://www.youreyeexpert.com, operated by Ophthalmology Associates PLLC (“we,” “us,” or “our”). By using this website or any of our services—including appointment booking, patient portal access, and text messaging—you agree to be bound by the following Terms & Conditions.
1. Services Provided
We offer eye care services provided by a licensed Ophthalmologist and Optometrist, including:
– Medical and routine vision exams
– Diagnosis and treatment of eye conditions
– Prescription of glasses, contact lenses, and medications
– Surgical consultations and referrals
– Access to your records and payment processing via the Jane EMR system
2. Use of Jane EMR System
Through Jane, you may:
– Schedule and manage appointments
– View your eye health and vision history
– Make secure co-payments and review invoices
– Communicate directly with our providers
3. SMS/Text Messaging and Opt-In Process
By providing your mobile number, you agree to receive appointment reminders, care updates, and practice communications. You may opt out by replying “STOP”. Message and data rates may apply.
Opt-In Process: We collect opt-in verbally from our customers. They can opt-in to receive messages either in person at our physical location, or over the phone if they call our business. When interacting with customers, staff is trained to ask if the customer would like to opt in to messaging using the following script:
“By providing your phone number and agreeing to receive texts, you consent to receive text messages from Ophthalmology Associates PLLC regarding Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. No mobile opt-in information will be shared with third parties. Our privacy policy and terms and conditions are available at youreyeexpert.com.”
4. Eligibility
You must be 18 or have guardian consent to use our services.
5. User Responsibilities
You agree to:
– Provide accurate information
– Use services lawfully
– Keep login credentials private
6. Intellectual Property
All content is the property of Ophthalmology Associates PLLC or its licensors.
7. Disclaimers
This site provides general medical and vision information and is not a substitute for professional care.
8. Limitation of Liability
Ophthalmology Associates PLLC is not liable for damages resulting from use of the site, Jane EMR system, or SMS services.
9. Updates to These Terms
Continued use indicates acceptance of updates.
10. Contact Us
Email: info@YourEyeExpert.com
Phone: 757-964-4EYE
Website: https://www.youreyeexpert.com